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ePOD@Home - Signed Goods Delivery at the Front Door

With the lasting boom in electronic commerce, the number of logistics processes in the mail-order business where goods have to be delivered to individual customers is increasing – as are the risks of fraud and identity misuse. A legal procedure for goods delivery is needed urgently.

Today, the market share of online shopping in the mail-order business is already at 50 per cent: E-commerce has led to a strong increase in deliveries with small quantities changing hands at the front door. The increasing digitalization of daily life also leads to an increasing number of fraud cases. Therefore, secure and efficient delivery becomes particularly important for the consignee – especially for high-priced and sensitive articles such as medicines.

Objective of the Project

ePOD@Home focuses on the development of a consistent and secure procedure for goods delivery which means goods must be signed for at the front door to ensure the transaction is legal. With this procedure no deliveries will be made to unauthorized third parties in future. The customer defines beforehand when ordering who is allowed to take receipt of the goods. Existing dispatch and delivery processes will be investigated, aligned and reconceived to develop the design for future delivery processes

Specific Innovations

It is aimed to increase process quality while simultaneously reducing process costs. The focus is on a comprehensive investigation into delivery processes with a main focus on the key players. In future, implementations like the electronic identity card will be offered as a specific solution approach. New software and hardware solutions are part of the development. The integration and utilization of infrastructure and potentials for innovative technologies will provide an encouraging business model for logistics service providers. ePOD@Home is being tested as a prototype implementation in the field of mail-order pharmacies.

Partners in the Project

BES Buchsal Engineering Systems

 

Busch-Jaeger Elektro GmbH

 

Fraunhofer Institute for Material Flow and Logistics IML

 

Großewinkelmann GmbH & Co. KG

Signed goods delivery at the front door will provide for legal security and fewer possibilities for fraud in electronic commerce.

Contact person

Dr. Sebastian Wibbeling

 

Fraunhofer Institute for Material Flow and Logistics

Phone: +49 (0) 231 97 43 431

E-Mail:
sebastian.wibbeling
@iml.fraunhofer.de

Facts & Figures

Start of the Project

01/07/2010

Project Duration
36 months

Project Volume
1,8 Mio. Euro

Press Center

 

The green revolution in logistics

 

Supporters
Members of EffizienzCluster
Partners

EffizienzCluster Management GmbH
Kölner Str. 80 - 82
45481 Mülheim an der Ruhr

Tel.: 0208-9925 - 255
Fax: 0208-9925 - 222
E-Mail: info@effizienzcluster.de